Health and Safety Policy for Cleaners Kennington
Cleaners Kennington is committed to providing cleaning services in a way that protects the health, safety and welfare of our employees, contractors, clients, visitors and members of the public. This Health and Safety Policy sets out our approach to managing risks associated with cleaning work in homes, offices and commercial premises within our service area.
We aim to maintain safe working conditions, prevent injury and ill health, and comply with all relevant health and safety legislation and approved codes of practice. Health and safety is an integral part of the planning and delivery of our cleaning services, not an optional extra.
Policy Objectives
Our main health and safety objectives are to:
Identify, assess and control risks arising from cleaning tasks, equipment and substances used in our work.
Provide and maintain safe equipment and systems of work for all cleaning activities.
Ensure all employees receive suitable information, instruction, training and supervision to carry out their duties safely.
Promote a positive health and safety culture, encouraging staff to report hazards, near misses and concerns.
Review and improve our health and safety performance on a regular basis.
Management Responsibilities
Senior management has overall responsibility for health and safety within Cleaners Kennington. Management will:
Ensure this policy is implemented, communicated and understood by all employees and contractors.
Provide adequate resources, including time and equipment, to manage health and safety effectively.
Carry out and review risk assessments for all significant hazards in our cleaning operations.
Ensure that accidents, incidents and near misses are recorded, investigated and used to prevent recurrence.
Monitor health and safety performance and update procedures in line with best practice and legal requirements.
Employee Responsibilities
All employees have a duty to take reasonable care of their own health and safety and that of others who may be affected by their actions at work. Employees must:
Follow company procedures, safe systems of work and instructions given by supervisors.
Use equipment, cleaning agents and personal protective equipment correctly and for their intended purpose.
Report any accidents, incidents, hazards, unsafe conditions or defective equipment immediately.
Attend health and safety training and apply what they have learned in their daily work.
Cooperate with management to help fulfil legal and policy requirements.
Risk Assessment and Safe Working Practices
Cleaners Kennington conducts risk assessments for typical cleaning activities carried out in domestic and commercial settings. These assessments consider hazards such as slips and trips, manual handling, working at height, electrical equipment, use of chemicals, lone working and security.
Based on these assessments, we implement safe working practices, including:
Using warning signs where floors are wet or cleaning is in progress.
Planning routes to avoid trailing leads and obstructions.
Using appropriate equipment such as step ladders rather than improvised access.
Restricting work on high surfaces to trained staff using suitable equipment.
Ensuring electrical equipment is regularly checked and used safely.
COSHH and Safe Use of Cleaning Chemicals
Our cleaning work often involves the use of cleaning agents and other substances that may be hazardous if not handled correctly. Cleaners Kennington complies with Control of Substances Hazardous to Health principles by:
Obtaining and retaining safety data sheets for all cleaning products used.
Carrying out specific assessments to identify risks from exposure during normal use, storage and disposal.
Providing clear instructions on dilution, application, contact times and rinsing where required.
Prohibiting decanting of chemicals into unlabelled containers and avoiding unnecessary mixing of products.
Ensuring good ventilation is used where strong products are applied.
Personal Protective Equipment
Where risks cannot be eliminated or adequately controlled by other means, Cleaners Kennington provides suitable personal protective equipment. This may include gloves, eye protection, aprons, footwear with slip resistant soles and face coverings where appropriate.
Employees must use PPE as instructed, keep it in good condition, report damage or loss immediately, and store it as directed. PPE is selected based on risk assessments and reviewed regularly.
Manual Handling and Ergonomics
Cleaning work often requires lifting, carrying and moving equipment or materials. To reduce the risk of musculoskeletal injuries, we:
Assess manual handling tasks such as moving vacuum cleaners, buckets, bins and supplies.
Provide guidance on safe lifting techniques and use of handling aids such as trolleys where practical.
Encourage staff to avoid overreaching and excessive twisting and to take regular short breaks when carrying out repetitive tasks.
Plan workloads to minimise unnecessary carrying between locations.
Slips, Trips and Housekeeping
To reduce slip and trip hazards, particularly in busy or confined areas, our cleaners are required to:
Use wet floor signs during and immediately after mopping or spill cleaning.
Manage cables, vacuum leads and equipment to avoid trip hazards.
Clean up spills promptly and report damaged flooring or loose carpets.
Maintain good housekeeping by keeping walkways clear of waste, bags and equipment.
Training, Supervision and Communication
Cleaners Kennington provides initial induction training and ongoing refresher training covering core health and safety topics relevant to cleaning, including safe use of equipment, handling chemicals, manual handling, reporting procedures and emergency actions.
Supervisors monitor working practices, provide guidance on site specific risks and ensure that new staff are familiar with the premises they are working in. Health and safety messages are reinforced through regular briefings and updates.
Accidents, Incidents and Emergency Procedures
All accidents, near misses and dangerous occurrences must be reported to a supervisor as soon as possible. Records are kept to help identify trends and prevent recurrence. Where required, incidents will be reported to the relevant enforcing authorities.
Cleaners are instructed on emergency procedures for the buildings they work in, including fire exits, assembly points and how to raise the alarm. First aid arrangements are communicated at each site, and employees must cooperate with on site emergency plans.
Policy Review
This Health and Safety Policy is reviewed regularly and whenever there are significant changes to our operations, legislation or best practice. Updated versions are communicated to all employees and are available for clients to view on request. Cleaners Kennington is committed to continual improvement in health and safety and expects the cooperation of all employees and clients in achieving this aim.